Recent Posts

Beginner's Guide To Making a Flood Damage Claim

4/17/2018 (Permalink)

Once you become a homeowner, you take on a lot of firsts. While some firsts are fun, others are a bit more tedious. If your Woodstock, GA, home is ever flooded, you may have to make your first claim through your flood insurance. Some storm damage experts may be able to help you walk through this process.

1. Contact your provider. As soon as flooding ravages your home, you need to start the insurance claim process. Getting in touch with your provider gets you on the right path.
2. Schedule an adjuster. Most insurance providers want an adjuster to come out to your house to assess the damage done. You should schedule this appointment right away because the adjuster's schedule may be full.
3. Record the damage. Take pictures of damaged materials and flood levels for proof of your need of the flood insurance coverage. Unless the adjuster can make it to your home the same day, you cannot wait for him or her to start the cleanup process.
4. Begin cleanup. Start drying out your home as soon as you can. If you leave this for too long, you have a greater chance of having to deal with mold growth.
5. Keep damaged materials. While you do want to start the cleanup process right away, you also want to make sure your adjuster will understand the extent of the damage. Keeping the materials can give you further proof of the damage done to your home.
6. Sign a proof of loss statement. When the adjuster is able to come to your home, he or she will look around the property to assess the damage done. You will likely have to sign a proof of loss statement to show you agree with what was found.

Flood insurance can make cleaning up after a storm much less of a headache. If you don't have this coverage, you may be financially responsible for the cleanup and remediation. For more information, visit

Comprehensive And Professional Fire Damage Restoration For Waleska Homeowners

3/30/2018 (Permalink)

Fire Damage Comprehensive And Professional Fire Damage Restoration For Waleska Homeowners Waleska Fire Damage? Call SERVPRO for Help

Fire & Smoke Damaged Property--SERVPRO Services Are the Solution for Waleska

After a fire damages your home the list of tasks needing completion to return the house and contents to the preloss condition can be overwhelming. The average homeowner faces a complex set of interrelated issues affecting the safety of the building's structure and the health and security of family members displaced because of the fire. SERVPRO is ready to serve as your fire damage remediation company, helping to restore and repair the damage done to your home from top to bottom. Instead of you spending precious time finding various vendors to attend to a wide range of consequences traceable to the fire, we offer professional restoration services that can take care of all tasks, big and small, necessary to get your home life back to normal fast.
When fire damages your Waleska home, expect our project manager to inspect the building thoroughly to identify all the issues that need attention in response to your call for help. A home that has experienced a fire often shows significant water damage, and may also need chemical extinguisher residues abated. The plan devised by our on-site supervisor addresses all damage done as a result of the fire. Our technicians are well qualified in all aspects of fire.

All heating, cooling and other mechanical systems are evaluated and included in the restoration plan, making sure that any residual smoke or soot damage is contained, cleaned, or sealed off permanently. Smoky smells can be deodorized, using best industry practices. Because water damage can lead to complications like microbial growth or the deterioration of building materials and contents, our crews focus on removing moisture quickly, using air movers and other equipment as necessary. SERVPRO staff is equally expert at mitigating the effects of water or fire. Subcontracting, costly in both time and money, is minimized but we do have expert partners when addition expertise is required. The expectation that we remediate smoke, soot, chemical, and water damage will be realized, "Like it never even happened."
A fire unleashes a broad range of issues that SERVPRO of Cherokee County is fully capable of solving for homeowners in our community. Contact us at (770) 924-3848 to schedule an inspection that leads to the steps needed to restore fire damage to your property.

Emergency Tips for Dealing With Mold Damage

3/26/2018 (Permalink)

Mold Remediation Emergency Tips for Dealing With Mold Damage This utility closet has mold growing in it due to moisture that has accumulated here.

When you find black mold in your Woodstock, GA home, the cleanup process needs to start immediately. Your first step should be to make an appointment with a trusted residential mold remediation team. However, unless the professionals can come to your home immediately, you will need to take some additional action.

• Stop the Airflow: Mold spores are light enough to be carried to the far reaches of your home through airflow. This means spores often travel through ventilation systems to get to new parts of your home. Because you don't want black mold to get to new areas, you need to close down this mode of transportation. Without special equipment, you may not be able to completely stop the airflow in your home. However, you can severely limit it. Turn off the HVAC system in your home. Remember, you should also turn the fan off.
• Stop the Water Supply. A moisture problem often creates a breeding ground for mold. If you don't know where the excess moisture is coming from, you can cut off the water supply at the source by turning off your home's water. This should stop any leaks from continuing to grow and spread.
• Control the Humidity. Turning off the water may not be enough to actually remove the current problem. You can start to reduce the humidity in your home by running a dehumidifier in the space. Cleaning up any standing water could also help, but this may be better to leave to the professionals. The mold cleanup process can be intensive, but it is important it get done correctly as soon as possible.

Finding black mold can be a scary thing. You may not know how long it's been there or how far it has spread, but you do know that you need to address the issue as quickly as you can. Fast action may help reduce the damage done by mold growth. Visit for more information on mold.

A Flood Policy Isn’t Just an Investment — It’s Peace of Mind

3/21/2018 (Permalink)

If your business is located in an area prone to flooding, a commercial flood policy should be a priority. Many business owners don’t take flooding seriously, but they should. Floods can be structurally devastating and, as a result, financially devastating. From replacing damaged items to remodeling a devastated structure, the cost of flood recovery can be outstanding. For this reason, if your building is in a flood zone, you should invest in a commercial insurance policy before the next rainy season.

Flood Insurance Versus Building Insurance

Typical property insurance covers things like the foundation of your building, electrical systems, plumbing, your HVAC system and other vital building components. Flood policies, on the other hand, cover:

• Clothing
• Furniture
• Appliances
• Electronics
• Carpet
• Other building contents

If you don’t want to have to replace tens of thousands of dollars’ worth of equipment, furniture and appliances, a flood policy for flooding is necessary.

Commercial Flood Insurance

FEMA offers two different types of flood coverage for business owners:

1. Building property
2. Personal property

Each type of coverage covers up to $500,000 in damages. Building property refers to property that belongs to the building, such as carpets and light fixtures. Personal property, on the other hand, refers to your business’s contents, such as furniture, appliances, electronics and the like. It is recommended that your Woodstock, GA commercial insurance policy includes both types of coverage.

Mold Damage Coverage

Mold growth is a common problem post-flooding. Unfortunately, though mold is a structural issue, it is not generally covered by property insurance. FEMA, on the other hand, does cover mold or mildew damage that is the result of flooding. However, to be eligible for remediation, an insurance adjuster will need to evaluate your building and make sure that the mold was not present before flooding, and that any bacteria growth is located in an area affected by flood water.

If your building is in an area prone to flooding, your commercial insurance policy should include flood coverage. It may be the best investment you make for your business this year.
Visit for more information on commercial storm damage. 

When Are Noisy Pipes Worrisome?

3/21/2018 (Permalink)

If you have ever had to deal with a pipe break in Woodstock, GA you may be a little paranoid when you hear popping and hammering coming from your plumbing. However, not every sound is something you need to be worried about. The most common noises that need to be addressed include the following:

" Whistling
" Ticking
" Banging

It might be hard to tell when the noises are a problem, so to be safe, you may want to call in a plumber to assess any recurring noises you hear.


Clogs and blockages can cause your plumbing to make a whistling noise. This issue is usually located at a faucet, shower head or valve. Typically, whistling noises are easily remedied by cleaning shower heads, replacing washers or tightening screws. Sometimes you may get a clog inside a pipe. With this extra pressure in the plumbing, you may have to worry about a pipe bursting.


Ticking noises are often associated with thermal expansion. When hot water goes through a cooler pipe, the pipe expands from the heat. This issue is usually not worrisome. However, thermal expansion can also take place when water sits in an exterior pipe in cold weather. If you have an exterior pipe that gets too cold, it could actually lead to a pipe break due to frozen water.


You may hear a banging rattle when you first turn a faucet on; this is due to trapped air. You can fix this issue by draining the pipes. This helps balance out the air pockets. Banging can also be caused by high water pressure. If the pipes shudder when the water is turned off, it can lead to loose connections and eventually leaks. If you hear banging when you turn off your water, you should call in help before you have to fix a broken pipe and get help from water damage experts.

Pipes can make noises for a lot of reasons. If you hear a lot of sounds, it may be helpful to get a professional opinion on your noises to decrease your chance of having a pipe break. Visit for more information on water damage. 

Can Mold Damage Be Managed?

2/24/2018 (Permalink)

When you spot mold in your Lebanon, Georgia, business, it can feel overwhelming. You likely have lots of questions racing through your mind, including:

• How much does mold cleanup cost?
• Does black mold damage buildings?
• How did the mold get here?
• What is the next step?

No matter what you want to know, it can be beneficial to turn to commercial mold remediation experts. These teams know how to take care of a moisture problem and manage any damage done by mold. Until you are able to get the experts in, use these tips to get you by.

Slow Down the Spreading of Spores

Mold spores can spread through your ventilation system, so it might be a good idea to turn off the fan in your HVAC if the weather permits it. This can help stop the transportation of fungus particles to new parts of your building. You may also be able to slow down the spreading of spores by cutting off the air flow of an area. Put up plastic sheets and install HEPA filters to keep the spores in an isolated location.

Cut Off the Water Supply

Moisture is a necessary element for mold. If you cut off the water supply, you may be able to stop the growth of black mold. Cutting off the water supply is not always easy, but it usually goes a long way to limiting damage.

Schedule Remediation as Soon as Possible

While the above steps may help you buy time until professionals can come look at your problem, the best way to limit damage done by mold is to have a remediation team come in and assess your situation. The team will be able to help you better stop the spreading of spores and locate the source of moisture.

Black mold does not have to be a death sentence for your business. Fixing a moisture problem and initiating mold cleanup soon after the issue is spotted can help you limit damage.

Visit us for more information on mold at

A Brief Guide to Your Fire Cleanup Process

2/14/2018 (Permalink)

Fires on your commercial property in Nelson, Georgia, can be destructive, with the flames themselves wreaking physical havoc as well as water, soot and smoke damage. Cleanup is not only an essential process, but it’s often one of the first steps after the fire department trucks have rolled away and the insurance company adjusters have come and gone. Understanding what it typically entails can prepare you for the total restoration process and help you recover your business from a fire disaster.

Dealing With the Destruction

Fires on commercial properties typically result in broken windows, compromised structural integrity and water, smoke and soot damage. Returning function and safety to your buildings and outdoor structures is essential, so your fire restoration professionals will engage in a multistep process that usually includes:

• Inspection and evaluation of your premises
• Board-up and roof tarping
• Water removal and drying
• Soot and smoke cleaning of surfaces
• Sanitization and cleanup
• Repair and replacement of impacted structures

Handling Cash and Documents

You’re also naturally concerned about assets still on your property, which can include petty cash, inventory and important records. When you contact your insurance company and your restoration experts, you’ll need to verify with them what you can safely remove from your premises. Remember, you need to let the insurance adjusters do their jobs and ensure the safety of your employees by minimizing contact with items that damaged in the fire, but all these can be replaced by contacting your financial institutions or appropriate vendors. Furthermore, damaged or melted coins along with paper currency that is at least 50 percent intact can be taken or mailed to your nearest Federal Reserve Bank for substitutions.

A fire loss in Nelson, Georgia, can be a significantly catastrophic interruption to your business, but it doesn’t need to permanently hobble your operations. Along with maintaining rock-solid indemnity protection, it’s prudent to choose top-rated restoration technicians skilled in fire cleanup that includes addressing water, soot and smoke damage.

Visit us at for more on commercial fire. 

What To Avoid When Putting Out a Grease Fire and How To Contain It

1/30/2018 (Permalink)

Grease fires are dangerous and can quickly grow out of control. When cooking oil gets too hot, it starts to smoke and can easily catch fire. In the event a grease fire happens, knowing what to do and what to avoid can not only minimize the cost of fire cleanup in Canton, Georgia, but it can also save lives. Here are a few things to know about putting out grease fires:

Use a Lid or Pan to Smother the Flame

Fires are fed by oxygen. To extinguish a grease fire:

1. Quickly cover the fire with a lid or pan so that you can cut off the fuel source and smother the flame.
2. Be sure to turn off the heat immediately.
3. Don’t remove the lid until the pan is completely cool. If you take off the lid too soon, the fresh air can reignite the hot flames.

If this doesn’t work, consider using baking soda or salt to quench the flames.

Never Pour Water on a Grease Fire

One of the worst things you can do to a grease fire is to add water. Oil and water don’t mix, so the water evaporates on the hot stove, creating a sudden burst of hot steam that spreads the fire. The more water used, the bigger the blast of fire. This can cause the fire to swell out of control.

Don’t Move the Flame

If you are worried about the flame, you might decide to move the fire outside. However, there are many dangers when moving a grease fire. The risk of dropping the hot pan could spread the fire into other parts of your home. Also, movement creates more oxygen, which can feed the flame and cause it to become bigger. It’s best to contain the flames on the stove.

Grease fires can be handled right if you make smart decisions in the few seconds you have when the fire erupts. If the fire gets out of hand, evacuate immediately and call 911 for help.

For more information on fire visit us at

Why a Flood Cut Is Worth It After a Storm

1/18/2018 (Permalink)

When a storm hits in Woodstock, GA flooding is many homeowners’ biggest fear. However, while contamination from standing water is a serious danger, water damage and contaminates left after the flooding recedes can cause concerns with your homes structure and insulation. A flood cut, or removal of the drywall from the floor to 12 inches above the flood line in a room affected by flooding, can ensure that your walls dry completely and don’t harbor mold or other hazards. Additionally, a tear out of the drywall can reveal further water damage that must be repaired.

Not all cases require a flood cut. When the flooding only involves clean water, as from a broken pipe, and if there is no insulation in the wall, a flood cut may not be necessary. Flood cuts are typically used in the following situations:

• If flooding is due to a storm or sewage backup and the flood water may be contaminated
• If wet insulation is detected
• If microbial growth of any kind is detected

Flood Cuts Keep You and Your Family Healthy

When flood water is contaminated, it can foster the growth of mold and other bacteria harmful to your health. Because flood waters can seep through drywall, hazards can be hidden in the walls even if the room looks dry and clean on the surface. A flood cut ensures that walls are thoroughly dried and free from growth, keeping you and your family safe.

Flood Cuts Reveal Hidden Damage

While not all walls are insulated, flooded homes with insulation need flood cuts to reveal water damage behind the drywall. Drywall tear out can reveal whether insulation has been damaged by the flood. Because insulation cannot be properly dried after a flood and maintain its R-value, any wet insulation must be replaced.

When your home floods in Woodstock, GA professional water restoration experts can ensure that you and your family stay healthy and your home stays insulated. Visit for more information on storm damage.

Don’t Let Water Damage Escalate

1/18/2018 (Permalink)

If a water problem in your home is not repaired and your place is not dried out within 48 hours, the growth of black mold and other microorganisms can naturally occur. How much growth and to what degree depends on the moisture level and the duration that the area is allowed to stay wet. The water activity determines what category of molds appear.

Secondary Damage

If you fail to act swiftly enough, water damage can escalate. The incident itself is considered primary damage. Secondary damage is moisture damage. It is not caused as a direct result of the incident.

Primary damage refers to wet carpet, drywall, furniture and other items coming in contact with the water. Secondary or moisture damage includes

• Sagging and cracked sheetrock and plaster
• Buckling of hardwood floors
• Colonization of black mold spores


There are many causes of this type of damage. If the initial water damage is extensive or not cleaned up in a timely manner, you may start seeing these secondary effects. Sometimes the drying-out phase is not done properly. The dehumidifiers may not have been large enough for the area. Many times, the initial problem goes unnoticed or is missed until more extensive damage occurs.

Mold Remediation

Black mold infestation is a serious problem. Mold remediation can be expensive, so it is important to know the humidity levels in your home. Low humidity outside and high humidity inside can cause vapor to accumulate, creating an optimal environment for mold growth.

The damage done by water issues that are left unattended can cost you a lot of money in the long run. It can ruin furniture, flooring, ceilings and walls. Mitigating water damage is the key to preventing secondary harm. Failure to act in a timely fashion can lead to further problems. Hiring water mitigation professionals in Woodstock, GA can help get the job done correctly before it escalates.
Visit for more information on water damage.