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With Its 24-Hour Response, SERVPRO Is Your Top Choice for Disaster Recovery

2/18/2019 (Permalink)

Why SERVPRO With Its 24-Hour Response, SERVPRO Is Your Top Choice for Disaster Recovery When disaster strikes, call SERVPRO for professional help in Woodstock, GA.

Eventually, something in your home will break or wear out. Replacement and repairs are inevitable. You can handle some things on your own, and some things aren’t that urgent and can wait for attention. But with a home disaster such as a flood or fire, it’s a different story. In a situation such as this, you need an experienced professional that can provide 24-hour service to relieve your desperate emergency. Look no farther than SERVPRO.

What Makes SERVPRO Great?

SERVPRO isn’t the only disaster recovery company around, but it should be your No. 1 choice when you need thorough, efficient restoration and cleanup help from a catastrophe at your Woodstock, GA, house. Here are a few reasons why:

  •  SERVPRO is always open.
  •  SERVPRO has years of experience.
  • SERVPRO does pretesting, cleanup, and restoration.

Round-the-Clock Care

Have you ever had an urgent need, so you called a professional for help, but the person or company had shut down shop for the rest of the day? This can be frustrating if you need to correct the problem immediately. Luckily, SERVPRO can give you a fast response because it never closes its doors. Someone is always available to respond to your issue, whether it’s late at night, on the weekend or even on a holiday.

Experience Matters

You can have peace of mind knowing that not only does SERVPRO give you 24-hour attention, but that it has a proven track record of success in the industry. The team has years of experience helping customers just like you with small jobs, extensive jobs and everything in between.

Full Range of Service

From the moment you enlist the help of a SERVPRO professional, you can expect thorough service. The team will first assess the damage and come up with a game plan. Then, the technicians will remove water and smoke damage, clean up and sanitize the affected area, and restore or replace what you lost in the disaster.

There’s no need to call anyone else when you can have SERVPRO and its 24-hour service in your home. When disaster strikes, you know where to turn.

6 Severe Storm Safety Tips

2/11/2019 (Permalink)

Storm Damage 6 Severe Storm Safety Tips Keep trees trimmed in Ball Ground, GA

6 Severe Storm Safety Tips 

Depending on the season and your location, your business may be vulnerable to damage from a variety of weather phenomenon, such as an intense rain storm, tornado or hurricane. When a significant weather event occurs, following several key safety guidelines can help you protect your building and safeguard the wellbeing of your staff.

1. Keep Trees Trimmed

Tree branches can become dangerous objects during strong winds. To minimize the risks of broken windows and roof damage, you should keep trees adjacent to your property neatly trimmed and routinely remove dead branches.

2. Stay Away From Windows and Skylights

Flying debris can easily shatter windows and skylights. As a precaution, everyone should move away from these structures during a severe storm with high winds or hail.

3. Elevate Essential Equipment

A significant rain storm can increase the risk of flooding. If floodwaters enter your building, essential equipment, including components of your HVAC system, may be vulnerable to water damage. To alleviate this concern, you should elevate important devices off the floor.

4. Move to an Internal Room

In the event of a tornado, seeking adequate shelter is essential. Your staff should promptly move to the basement or a windowless, interior room on the lowest level of the building.

5. Avoid Using Electronic Equipment

Because cords conduct electricity, using electronic equipment during a thunderstorm can be dangerous. Staff should shutdown computers and avoid using phones until the storm has passed. As an added precaution, you should utilize surge protectors to safeguard vital equipment from potential damage.

6. Inspect Your Roof

Hail and strong winds can wreak havoc on your building’s roof and cause damage that may lead to destructive leaks and potential mold contamination. For this reason, it’s a good idea to inspect your roof after any storm and promptly commence any necessary repairs.

A severe rain storm can produce damaging high winds and cause extensive flooding. Taking proactive measures can help every business in Ball Ground, GA , avert serious injuries and minimize the risk of significant destruction.

I Smell Gas – What Should I Do?

2/6/2019 (Permalink)

I Smell Gas – What Should I Do?

As a homeowner in Canton, GA, you want to do everything you can to make sure your loved ones are safe. The threat of a gas explosion is something you should always be prepared for. Every year, thousands of people are injured and homes damaged because of natural gas fires which could have been avoided. Expensive structural repairs requiring the services of a fire restoration company are often the result. In many cases, these fires could have been prevented had quick action been taken. So, what should you do if you smell gas in your home? 

1. Find the Source of the Odor

Check your stove to see if the burner has been left on without the gas being lit. If this isn't the source, check along the gas lines for a hissing noise. Check for leaks behind water heaters or other gas appliances.

2. Find the Gas Shutoff Valve 

If the source is not evident, locate your gas meter. The shutoff valve is attached to the meter. Using a wrench, turn the valve to the "off" position.

3. Ventilate the Area

Open all the windows in your home, as well as the doors. This way, any gas trapped in the house can be vented to the outside.

4. Do Not Light Matches or Lighters

This may appear to be common sense, but flames must be avoided until the source of the gas smell has been located. Don't try to light cigarettes or candles if you smell gas!

5. Don't Make a Spark

Keep the lights off if you smell gas. Turning on a light switch could cause a spark, which could set off a gas fire.

6. Vacate Your Home

If you still haven't located the source of the gas leak, leave your home and get to a safe location, well away from the house. Call 911 or the gas company for help.

If you smell natural gas in your home, you need to act right away. These common sense tips can help your to prevent a gas fire from happening.

Say No to Fungi: 3 Air Purifiers That Can Reduce Mold Spore Presence in Your Home

1/24/2019 (Permalink)

Effective Air Filtration System

Mold spores occur naturally both indoors and out and are usually not harmful to your Woodstock, GA , home. However, when they attach in humid, damp areas and start to spread, this can cause serious damage to your belongings and building materials alike. Buying an air filtration system can help reduce the presence of these spores and knowing which are the most effective can help you make a sound purchasing decision.

1. The Oransi Max

This air purifier has two filters that work to remove different types of fungi spores from whichever room it is in and is effective for spaces no larger than 600 square feet. The v-HEPA filter whisks away mold, pet dander and other impurities while the carbon filter removes mild odors, such as those that may linger after cooking. A sensor informs you when it is time to replace the filters. The Oransi Max costs about $480 and comes with a 10-year warranty.

2. Alen BreatheSmart FIT50

The capacity for this air filtration system is about 800 square feet and uses a HEPA filter to remove mold spores, dust and pollen from your home’s air. It is also designed to run quietly so it does not disturb family members using the room. The Alen BreatheSmart FIT50 costs around $500 and comes with a lifetime warranty.

3. Austin Air Healthmate

This purifier is suitable for larger spaces up to 1,500 square feet, which makes it a good choice for family or living rooms. However, if you are concerned about capacity, you can contact a mold removal and remediation service for additional measurement advice and assistance. It removes fungi spores with a HEPA filter made with activated carbon. The Austin Air Healthmate costs about $595 and includes a five-year warranty.

An air filtration system can be useful in removing mold particles from your Woodstock, GA , home. However, before you buy, it is a good idea to research and compare a few models so you understand the capacity and features of each one and purchase a unit that is best suited to the needs of your home and family.

8 Steps To Take When Flushing an Electric Water Heater

1/15/2019 (Permalink)

Water Damage 8 Steps To Take When Flushing an Electric Water Heater Turn off the valve of your water heater in Canton, GA

Hidden away in the garage or a closet is one of your home’s appliances that many people consider an essential part of modern life. Though it is often ignored for years, rarely dusted or checked, it is used in most residences multiple times a day. It’s the water heater.

So, what do you do when this important appliance begins making thumping, popping, or creaking noises? Although it may have a long life in Canton, GA, most heaters need your help in removing the sediment that can become trapped in the bottom pan.

Here is How To Do a Water Heater Flush

1. Cut the Power

Make sure you turn off any electricity moving into the heating unit before taking any further steps. This will prevent damage to the heating elements.

2. Turn off the Water

Shut the valve feeding water into the tub of the unit. There is often an inlet at the top of the tank that can easily be closed.

3. Begin to Drain

Attach a hose to the drain valve at the bottom of the water heater. Be sure it is secure to prevent leaks.

4. Open the Spigot

Open the pressure relief control and the spigot. This will allow the tank to drain.

5. Remove the Water

Be patient while the water drains. It may take several hours to remove all the liquid.

6. Close the Valves

When the tank is empty, close the drain valve and disconnect the drain hose. Now close the pressure relief control valve.

7. Open Hot-water Faucets

Open every hot water faucet in your home, except the tank’s. Then turn on the inlet at the top of the tank and allow the water to flow freely out of the faucets for at least three full minutes.

8. Close All Faucets

When the tank is full of water once again, close the spigots. If you have low water pressure, let the water run for more than three minutes. Call a water specialty team if you have concerns.

Restore power and use your water heater as normal. By cleaning the sediment from the bottom, you may have added years to the unit’s life.

Commercial Property Fire: 4 Steps to Take After a Disaster

1/8/2019 (Permalink)

Commercial Commercial Property Fire: 4 Steps to Take After a Disaster Fire damage cleanup in Woodstock, GA

Fire restoration is usually the first thing that comes to mind when property owners consider potential fire loss. However, there is a basic set of rules to follow immediately following a fire, and restoration is the last on that list.

1. Ensure Employees or Tenants are Safe

Safety should always be the top priority. Therefore, you should make sure that all of your employees or tenants are safe and accounted for. You can set up an emergency management team that is responsible for a set number of employees, making it their responsibility to count or contact every employee to ensure their safety.

2. Call Your Insurer

Once you know everyone is safe, you should reach out to your property or fire insurance provider. Fire restoration coverage depends on the adjuster’s assessment of the property and the cause of the fire, and it is vital to get this process moving as soon as possible to reduce business interruption.

3. Make a Record of Loss

Once you have contacted your insurer, you can begin making a photographic record of the property loss. You should go from room to room taking as many pictures as necessary to show the adjuster. Additionally, you may want to gather any relevant receipts and pair each with the corresponding items in the photographs.

4. Call a Restoration Specialist

Lastly, to mitigate further loss and to begin the fire and smoke cleaning process, you may want to call a disaster restoration specialist in the Woodstock, GA, area. While your insurer may require several estimates, it is essential to find a restoration company sooner rather than later to minimize further damage.

Fire restoration is part of the aftermath of a fire, but it is not the first step. Safety is paramount followed by contacting your insurer and making a record of loss. Only after these steps are taken care of, should you reach out to a restoration specialist and begin remediation.

Learn To Prevent Supply Line Damage

12/31/2018 (Permalink)

Water Damage Learn To Prevent Supply Line Damage Water damage on living room in Woodstock, GA

Stainless steel braided water supply lines are used in residential construction underneath kitchen sinks, running to dishwashers, in bathrooms, and behind clothes washers. When you experience supply line damage in one of these locations, the consequences can be lasting and severe. Fortunately, it's pretty simple to change those lines from time to time and avoid an unpleasant supply line leak.

Inspect Your Supply Lines

The key is identifying when and how often to change the supply lines. First, take a closer look at the construction of the lines. The details of specific hoses vary from one brand to another, but they generally share the following design elements.

  • A hose with an appropriate diameter for the task
  •  A plastic or rubber inner polymer lining
  • An outer stainless-steel braided sleeve

Test Your Water Pressure

One common cause of supply line damage happens when pressure levels become too high for the hoses used along the line. This pressure is measured in pounds per square inch, or psi. For example, residential water systems generally exert pressure below 80 psi but there may be spots within a single system that fall to as low as 50 psi and spots that experience water pressure up to and beyond 100 psi.

Repair Damaged Lines

There tends to be a consistent pattern as each supply link leak develops. The protective stainless-steel sleeve begins to corrode and the corrosion spreads through many of the individual strands creating the sleeve. With a tear in the outer sleeve, the inner polymer lining can no longer withstand the pressure of the water inside.

Schedule Inspections

You can prevent extensive supply line damage by replacing the braided steel hose according to the terms of the warranty. Many hoses, such as plastic supply lines, should be changed every five to eight years, while steel-braided hoses can last much longer. Discuss the well-being of your hoses and avoid a bathroom leak by scheduling a diagnostic visit with a residential water supply line professional in Woodstock, GA.

What Is Content Cleaning After a Fire?

12/31/2018 (Permalink)

What Is Content Cleaning After a Fire?

When a fire occurs in your home in Canton, GA, the cleanup process can seem daunting. Dry-cleaning can be used on some items but not others. Understanding what often can be restored and what is often removed can give you a better idea of what to expect after a fire.

1. Evaluation

Once the fire is extinguished and the home is safe to enter, the process of evaluating what items are beyond repair and what can be cleaned or restored. Often, it’s helpful to have restoration professionals enter your home and evaluate your items, since experts will have an understanding of how items can be restored. The evaluation process will likely be quicker when performed by fire restoration experts.

2. Removal

After items have been assessed, professionals will then work to safely remove items that cannot be cleaned or restored. It’s often important for professionals to complete this task, as they will generally know how not to disturb soot and will have equipment to ensure their respiration isn’t affected by soot. Items that can be cleaned or restored will also be removed from the home and will be put into content storage.

3. Restoration

Your belongings that can be restored will go on to receive treatments such as dry-cleaning, a method used to clean items that are only minorly affected by soot, after they have been removed from the home. Experts will determine the best type of treatment for your belongings depending on the amount of damage each item has sustained. Items such as electronics, documents and clothing will be thoroughly examined, and then your belongings will be cleaned and sanitized before they are returned to you.

Knowing that content cleaning involves assessing, removing and restoring some items, either with dry-cleaning or other types of cleaning, can help you feel more at ease throughout the process. If your home is affected by a fire, it can be helpful to work with fire damage restoration professionals.

How To Mitigate Category 1 Water Damage

12/31/2018 (Permalink)

A water stain on the ceiling or walls of your commercial property in Ball Ground, GA, probably means you have a leaking or broken pipe behind it. Pipe burst cleanup is fairly straightforward. Once you call water mitigation experts, they will assess the problem, remove the excess water, dry the area and restore your building’s interior.


The first thing the technicians are going to want to do is to take a look at the problem to see what they’re up against. If they find a supply line leaking, for example, they know the water is clean. Other water sources that could cause damage include:

  • Pipe condensation
  • Frozen pipes
  • Leaky faucet

The process of fixing the problem depends on how much it is leaking and how long the leak has been happening. The more water that leaks out, the more damage they are likely to have to repair.


The specialists may not know the full extent of the damage until the water has been removed from the area. Pipe burst cleanup may involve pumping out multiple gallons of water before it can be determined whether the flooring or walls have to be replaced.


If the building’s basic structure is still intact, the drying stage of water cleanup can begin. Large fans and dehumidifiers may be used to speed up the drying so that mold doesn’t have a chance to start growing.


If part of the wall, ceiling or floor had to be removed, it must be replaced. Restoration specialists can replace the unsalvageable material and match it to the surrounding area so that it blends in.

Since the water expelled from pipes is generally clean water, pipe burst cleanup mostly involves drying the area and fixing or replacing anything that was too saturated to be saved. Addressing the problem as quickly as possible is the key to mitigating water damage effectively.

We Can Remediate and Prevent Mold Damage in Your Holly Springs Home

12/6/2018 (Permalink)

Mold Remediation We Can Remediate and Prevent Mold Damage in Your Holly Springs Home Wherever you find mold in your home, SERVPRO will investigate and put a plan into action for removing the damage.

Searching for items in the attic can put you in a prime position to check to see if mold has been growing there over the winter. While it may have been cold outside, your attic can have fluctuations over the winter that can allow mold to grow.

SERVPRO Technicians are Certified and Have the Experience of Dealing with Mold

Homes in Holly Springs need protection from different sorts of problems, and mold damage is one of the worst that a home can have. Attics, and basements, too, are locations where mold can grow out of control quickly. These are two areas of your home that are lit dimly, if at all, on a regular, continuous basis, with little sunlight able to enter and destroy mold. At SERVPRO, we know mold can grow anywhere in your home, and we have the correct tools that help us locate higher concentrations of moisture. These are the most likely locations in which mold can exist.

Mold that is not kept under control can grow quickly when the environment favors mold's growth. There is no method that can completely eliminate mold. Even if such a method did exist, the results would be only temporary. Mold enters, and leaves, our homes on a continual basis, no matter how well windows and doors are sealed. Mold comes into your home on your clothing, shoes, bags, and parcels. Even your pets can bring mold into your home.

Mold is everywhere. Even in a home that has been sealed with caulking, weather stripping, and other materials, mold can be present. In fact, sealing a home can create problems with humidity levels, a common cause of mold problems.

As we breathe, we exhale a large amount of moisture into the air. Cooking on your stove-top produces moisture, also. Having potted plants and trees inside your home can significantly increase the humidity. Many daily activities produce humidity. When a home is sealed well, moisture produced cannot leave and instead accumulates.

SERVPRO technicians can remediate any mold damage in your home. We can also ensure that mold has a much more difficult time returning to an out-of-control state. In addition to restoring your home and cleaning your personal belongings so they are mold-free, we can install dehumidifiers. These can be mounted so the water collected drains away automatically. These dehumidification units are very low-maintenance and use very little electricity.

If you have located what looks like mold growing on your walls or ceilings, SERVPRO of Cherokee County is ready to help you protect your home. Call us 24/7 at (770) 924-3848, and we will arrive at your earliest convenience.